Vendors

By collaborating with some of the world’s leading software and hardware vendors, we give you access to the latest technology and premium support.

Field Service Management

Optimize and streamline your scheduling and planning operations within a single, easy-to-use unique platform that maximizes efficiency at a minimum cost.

Servara’s field service management software is built to grow with your dynamic company. Our software utilizes AI and machine learning to drive sustained performance enhancement and scalability, while the rich, intuitive UI reduces training time and cost, delivering an all-in-one solution that enhances your service delivery.

FLS is Europe’s technology leader for workforce management, scheduling, dynamic appointment and route optimisation.

Our real-time technology is remarkably flexible to individual customer needs, is implemented quicker and achieves more accurate schedules than alternatives with precision that your field force customers will appreciate – utilising actual traffic based driving speeds and self-learning artificial intelligence for job durations. Our aim is to ensure that our solutions are undisputedly the fastest, leanest, and smartest on the market.

  • Fully optimised appointments
  • Real-time, time of day route optimisation
  • Field Service, Final Mile / White Glove Logistics

On a day-to-day basis, the field service engineer is the company representative the customer will get to know best. But field engineers are often sent into the field inadequately equipped to meet, let alone exceed, customer expectations. In today’s ultra-competitive marketplace, the field technician is expected to arrive armed with up-to-date information regarding equipment history, repair needs and required forms and parts. If they’re not prepared, customer satisfaction ratings plunge.

Thankfully, the powerful SAP Field Service Management Software (SAP FSM) gives field engineers the tools they need to excel at their jobs. A single application offers both past and real-time customer data, which means that by the time engineers arrive at the worksite, they are ready to dig right in and get to work making repairs and meeting (even exceeding) expectations.

With so many changes going on today, your field service team needs to be built around agility, safety, and efficiency. Sounds complicated? Don’t fret! We got you covered. With Salesforce Field Service, you’ll be able to deliver trusted, on-time support your customers need.

Selelo is a Registered Salesforce Consulting Partner and a professionally certified consulting partner for ClickSoftware’s on-premise product suite.

From first call to final sign off, your customers expect a personalized, connected service. To deliver it, you need a true end-to-end solution that improves business efficiency, ensuring fast response times and real-time reactivity.

From managing works orders, parts and assets to contracts, warranty, invoicing and billing, IFS brings you a complete, connected field service management software – so that you can deliver exceptional service to every customer, every time.

IFS knows service, which means we know that no two companies execute field service in the same way. Our solution platform can be easily configured to map even the most complex service use cases and offers cloud and on-premise deployment options.

MobiWork® is a leading provider of smartphone and cloud-based mobile workforce software solutions for any business with employees in the field such as field services, logistics, equipment management, field sales and field marketing organizations.

MobiWork® award winning and innovative (5 US patents awarded) phone and cloud-based mobile workforce software solutions deliver increased productivity, cost savings, real time visibility, rich data capture and exchange, improved customer engagement and satisfaction. They are easy to use and provide the entire organization (employees in the field, office workforce & customers) with everything they need before, during and after each job.

For nearly 40 years, WorkWave has been building best practices into its market-leading field service and last mile software solutions to allow companies to increase revenue and profit, and become best-in class operators who can outpace their competition.

We support every stage of a business lifecycle including marketing, sales, service delivery, customer interaction and financial transactions.

We are Selelo

Selelo is a boutique consulting firm based in Johannesburg, South Africa.

We have many years of practical problem-solving experience in all aspects of managing and overcoming service-related challenges.

Our product portfolio includes turnkey field service and mobility solutions including complimentary products such as asset management, mobile hardware, mobile device management, and off-line enterprise navigation.

At Selelo we do things right by implementing best-of-breed solutions from leading software vendors. By applying best-practice methodologies we deliver unique customer-focused
solutions.

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